International Journal of Hospitality Management

(2019) Predicting overall customer satisfaction: big data evidence from hotel online textual reviews. International Journal of Hospitality Management, 76(Part A), pp. 111-121
Yabing Zhao, Xun Xu, Dr. Mingshu Wang
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(2019) Travel distance and hotel service satisfaction: an inverted U-shaped relationship. International Journal of Hospitality Management, 76(Part A), pp. 261-270
Sangwon Park, Yang Yang, Dr. Mingshu Wang
DOI
(2018) Sleepless nights in hotels? Understanding factors that influence hotel sleep quality. International Journal of Hospitality Management, 74, pp. 189-201
Zhenxing Mao, Yang Yang, Dr. Mingshu Wang
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